Melbourne Real Estate News, Brevard County FL Real Estate by Sandy Shores REALTOR®

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Landlords and Property Managers - Do You Take Tenant Move In and Move Out Pictures?

Rental move in pictures

 

A couple of days ago I met my new tenant at one of our rental houses here in Melbourne Florida.  She was bringing me the balance of the move in money.  It was time to have her to sign the lease and I was giving her the keys to her new house.

While she was reviewing the lease, I walked through the house, and took pictures inside and outside, being careful to include all the rooms. 

We swapped money for keys, she signed her new lease and as I was leaving she was already moving items in. I think they will be happy there. The house is just minutes from her job.

I am always happy to be able to help a nice family find a comfortable home to live in.  For me, I hope it will be another long term tenant/landlord relationship.

When I got back to my home office, I copied all of the photos to a CD, labeled and dated the disk

I haven't always taken move in and move out pictures. 

However, several years back I decided it would be a wise idea to keep them on file.

I have never had a need had to use them. 

And, I hope that I never do, however now I always have them, if there is ever a tenant dispute over a security deposit, or a question on the move in or move out condition of a property.

I have heard of landlords that have had nightmare situations because they couldn't prove the condition of their rental house upon move in, or move out, either.

REMEMBER; A PICTURE IS WORTH A THOUSAND WORDS!  ENOUGH SAID!

As a landlord or property manager, do you take move in and move out pictures of your rentals?

Rental move in pictures

 

                                                     Let me Sandy Shores Melbourne FL Realtor that for you

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Comments

That is a great system to follow. 

Now and then I list a property for Lease on the instructions of a client and have taken photos then burned them on to a CD.  In one instance, it was very useful when doing the exit walk thru for a tenant.

Posted by Michael Caruso Real Estate Group over 3 years ago

Sandy,

You should take (as we like to call) "Before & After" photos of your rentals. Before they moved in...and After they move out...I was so pleasantly surprised when our one tenant moved out of our rental...he left it nice and clean (Both the before and after photos were similar)...and then I drove over to our other rental property...and it was a total disaster! I mean...the walls were filthy...the kitchen left in a mess...I was so upset...needless to say they did NOT get their deposit back! The before and after photos are going to be a huge help in getting paid for the repairs to the damage they did to the walls, the cabinet doors, the carpets, the tiles, and the outside walls as well...

Posted by Competitive Insurance of Dundee over 3 years ago

Great Idea Sandy, I have always taken the pictures but not put them on CDs. Have a great day...

Posted by Paul Henderson, Broker, Realtor® Tacoma,Gig Harbor,DuPont,HartstenePointe (RE/MAX Professionals & Four Seasons Inc.) over 3 years ago

Hi Sandy, that sounds like a great plan.  Hopefully you'll never need them, but at least it's peace of mind in the event you do.  Thanks for sharing ~

Posted by Darla Jensen (Edina Realty) over 3 years ago

So many people on nonchalant about this.  Better be safe than sorry.

Posted by Kathy Fey (Fey & Associates) over 3 years ago

You'll probably need those pictures on a rental one of these days.

Posted by Dave Edwards (Dave Edwards Realty) over 3 years ago

This is the ideal rule to follow.  However I do not always do it, but I should.

Posted by Carol Swain, Realtor -www.swainsells.com- Bucks County, Pa (Keller Williams Real Estate) over 3 years ago

Sandy, as always, excellent advice for the landlord. I am surprised that more people don't follow this simple process. Especially with digital cameras so easy to use.

Posted by Fred Chamberlin - Eugene/Springfield's #1 Experienced FHA Mortgage Consultant (Alpine Mortgage Planning - Eugene/Springfield OR) over 3 years ago

Hi Michael, I like to have my pictures. I know of landlords that have run into terrible situations without them. It turns into a he said, she said.  Take care!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Rebecca, It is very seldom that the before and after pictures are similar.  And I too, have had that tenant that left the house in a mess.  It's a numbers game, and the more rentals you do, the more risk involved. We have to take the good with the bad.  Thanks for sharing and best wishes to you in getting that place cleaned up and re rented!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Paul, I like to put the pictures on a CD, delete them off the camera, and throw the disk in the house file. I know exactly where to find it,everytime.  Hope you are having a great week!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Darla, How are you today? Glad to hear from you again.  Luckily I have never had a tenant dispute over a security deposit - (knock on wood). I too, hope that I never have to use them.  But, I always like to protect myself.  Talk to you soon!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Kathy, Many landlords are nonchalant about this.  And many pay a big price for it.  It can come back to bite you in the behind, if you aren't careful.  Have a nice day!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Dave, I hope that I don't ever have to use these pictures, but with multiple rentals I know I will need to. That's why I started doing it years ago.  One day, I will be happy that I have them.  You're so right!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Uh oh, Carol, You really should do it.  Sometimes, we wait till after something bad happens, and then it's too late.  Then, we never make that mistake again and from then on we always do it correctly.  Silly how human behavior works, sometimes.  Creatures of habit, I suppose.

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Fred, How are you today?  Thank you for always being here on my blog.  I love that!  Thanks for the great compliment on the post!  You are right, it is such a simple thing to take pictures.  You know, my camera goes everywhere I go.  I love taking pictures, so it makes taking pictures of tenant move in and move out so simple!  How's the weather there?  It was down in the 40's last night here in Florida.  Cold for us here. It must be really cold where you are!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Sandy,

Not really cold. Kind of a "Indian Summer" in some respects. We get those sometimes in October. The temperature has been in the 60-70s during the day and down in the 40s at night. No frost yet, but soon. It has also been quite clear except for morning fog. Today is overcast, so we may get rain for Halloween. Oh well, more candy for me. Have a wonderful week.

Posted by Fred Chamberlin - Eugene/Springfield's #1 Experienced FHA Mortgage Consultant (Alpine Mortgage Planning - Eugene/Springfield OR) over 3 years ago

Sandy,

Excellent idea.  I know this will come in handy... 

Thank you for sharing,

Ann

Posted by Ann Hayden Wildwood St. Louis MO Agent SelectAnn.com for your real estate (Prudential Select Properties) over 3 years ago

Hi Ann, Let me know when you decide to start buying investment properties.  Remember, I told you that I would help you in anyway that I can.  I hope that things are going a bit smoother for you now.  I'll be in touch!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

I have never taken before and after pictures but it sounds like a good idea.  I've gotten into a few disputes with tenants over their security deposits but I've never had to go to court over it.

Posted by Justin Ukaoma : Kansas City Real Estate Investments (Vizion KC) over 3 years ago

Hi Justin, It seems that there is always something today that we must do to cover our behind.  I've never had a dispute over a security deposit yet, nor had to go to court.  However, I know the day will come.  And I know other landlords that have had to.  And a couple of them lost because they couldn't prove their case.  Thanks and take care!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Sandy, that is a great idea to burn them to a CD. It is also a good idea that the tenant knows that you are taking the photos while you are there.

Posted by Rich Mielke, REALTOR, Frederick Maryland Real Estate (REMAX Results, Frederick MD) over 3 years ago

Hi Rich, It has made it much easier for me to find them by burning them to a CD and throwing them in the file for the house.  You know, if wasn't until recently that I started taking the pictures while the tenant was there with me.  I used to take them before they came. But, I figured, what the heck, they may as well know that I've got them on file...why not?  Thanks Rich!  Is it cold there? It was in the 40's last night here in Florida!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Sandy,

I would like to maybe buy a large apartment house.  Still looking into how to finance it.

Ann

Posted by Ann Hayden Wildwood St. Louis MO Agent SelectAnn.com for your real estate (Prudential Select Properties) over 3 years ago

The photos are a great idea.  I take the before move in photos while the tenant is there and explain it is for their protection when they move out so the tenant does not get blamed for pre-existing damage.  They appreciate that and also realize we have them and take better care of the property so they can get their deposit back when they move out.

Posted by Steve Hewson - Denver Metro Com'l Real Estate (KW Commercial Real Estate, LLC - Denver) over 3 years ago

Great Advice and something that everyone should do now that digital cameras are so cheap and easy to use.

 

Best to you and yours.

Posted by Timothy Butterworth (Taking a break ) over 3 years ago

Hi Sandy,

Now that's a great idea!  We use a multi-page checklist in Hawaii to denote move-in and move-out condition.  The photos would be a great backup.

Aloha,

Richard

Posted by Richard T Dolbeare (RA), ABR, CRS, RSPS, BS/MS - Engineering Hawaii Dreams Today (Keller Williams Realty) over 3 years ago

We always recommend move in and move out photos. It is the safest thing.

Posted by Benjamin Realty LLC over 3 years ago

As the old saying goes a picture is worth a thousand words. Taking before and after pictures is a great way to document condition.

Posted by Chip Jefferson (Exit Real Estate Consultants) over 3 years ago

Sandy.. You take this to just a higher level than I do.  I do move in/move out reports.  Which is more of a check list to make sure the property is ok.  If there is a property we make note of it and have both parties sign off on it.

valerie osterhoudt

Posted by Valerie Osterhoudt, ABR ~ Cromwell, CT Real Estate ~ 860.883.8889 (Johnson Real Estate, Inc.) over 3 years ago

You are very wise to be doing that. As a renter, it makes sense to carefully photograph the home when you leave. 

Posted by Diane Bell, Hilton Head Real Estate, Bluffton (Charter 1 Real Estate, Hilton Head, Bluffton, SC) over 3 years ago

It is always a good idea to to 'move in'/'move out' condition reports. (including pictures)

Posted by Gene Mock,GRI CRS ABR CIPS TRC SFR SRES CLHMS (Keller Williams Realty of Leesburg) over 3 years ago

Sandy  the photos are a good idea however, may not hold up in a court of law because the tenant could say you could have taken them when the last tenants left. 

 In addition to the photos  you should have your tenants complete a Move in/ move out form

 I can send you my form if you like  this form has input for the condition of everything in every room, number of keys & most important who owns the refrig, stove etc.

The tenant signs & dates this form.

There is also a statement on the form that reads  this is the condition of the property .... This statement is required by Massachusetts law.

 Best of luck with your tenant.

Posted by Karen Martin REALTOR Fall River MA Real Estate Agent (Re/Max Right Choice Real Estate Fall River Ma ) over 3 years ago

Hi Sandy,  as a previous property manager it was our policy to do a walk through before AND after WITH the tenant.  And we always had photographic (or video) evidence if the unit had damages, etc that were being deducted from their deposit.

And - as a renter (yes, I have always been a renter) I like to take pictures when I move in - and the day I move out to protect myself - to prove that I left the place clean and damage free!

Posted by Kara Casamassina, "Boomers and beyond..." (The Carolina Real Estate Company) over 3 years ago

As a former landlady...we had pictures and beyond that....we had a sheet with each room and details of the room ....walls, flooring, etc, and  a condition blank and initial at the bottom of each room...the tenant signed each one...it was then recorded visually and signed until they moved out. It was a wonderful tool if needed in small claims court.

Posted by Sally & David Hanson WI Realtors Luxury\Short Sale\CDPE\ABR\e-Pro\REDS (Keller Williams 414-525-0563) over 3 years ago

Sandy,

In Texas our Board has promulgated forms that we can have a description for each room in the house. 

We also do the photos as well as require a Tenant to submit to us (within 10 days of move in) an inventory and condition form that they fill out and sign/date.  This way we have all bases covered.

If I don't have an inventory form submitted by the Tenant then they have no ground to stand on as far as condtion.

Good post! 

Posted by Sheila Moran, SanAntonioSheila.com RE/MAX Access, Broker 210-325-6962 (RE/MAX Access (Garden Ridge, San Antonio, New Braunfels)) over 3 years ago

Sandy: I always take detailed before and after photos. I print out two copies, one for me and one for the tenent, and make the tenent sign both copies. I have never had a condition question since I started doing this. Good question!

Posted by Michelle Minch Home Staging Los Angeles & Pasadena, CA (Moving Mountains Design Home Staging, Pasadena, CA) over 3 years ago

Great Idea and I love what Michelle added about printing them and having the tenant sign them.  That's also a fantastic idea. 

Posted by Tammy Lankford/Broker Lane Realty Lake Sinclair-Central GA over 3 years ago

Good Job: today it is all about document, document document.... so much simplier if you have records to prove it.

Posted by Mary Strang ~ Viroqua, WI Real Estate (RE/MAX Hill Country) over 3 years ago

Agree...the pictures can hold up.  But the signed document that everything is correct and in place is so much more valuable....in a perfect world we would do both.

Posted by Casey Joiner Destin Florida Real Estate (Destin Real Estate Company www.caseyjoiner.com) over 3 years ago

Sandy ~ Yes, yes and yes. Although this last time I didn't because my brother moved into town and I am renting to him. You can't find better cosigners that your parents ;)

Posted by Ryan Martin - Bellingham Commercial RE Broker (Windermere Real Estate / Whatcom Inc.) over 3 years ago

Great suggestion Sandy. I'm going to pass this to a friend of mine who is a property manager, I know she doesnt already do this.

Posted by Nancy Larson (Greater Coastal Realty, Inc.) over 3 years ago

I always take move in and move out pictures.  A couple of years ago my management company was hired to take over management  of a property in order to evict the current tenant who hadn't paid rent in months. Of course the house was trashed to the tune of $25,000. The owner of the investment property stated that the home was in pristine condition prior to the tenant moving in and of course the previous manager had no documentation whatsoever of the homes condition. The point being...take pictures and document, document, document. The courts may rule in your favor for the eviction but good luck recovering any money from damages without any proof.

I posted this twice since I had forgotten to log in before commenting.

Posted by Steven Max Parry - Utah Real Estate (Spectrum Real Estate) over 3 years ago

Not only photos, but a pre move in inspection of the property.  Tenants sign off that each item in the home is working properly, such as plumbing, heat, A/C, and electric.  If something isn't working properly it is noted and the tenant is not responsible.  It only takes a few minutes and saves a lot of problems.

Posted by Raymond Patterson, Patterson Team Homes, Realtor (Advance Realty Direct, Inc.) over 3 years ago

Steve, You are absolutely correct.  The pictures are for the tenant's protection as well as your own. It does prove the condition of the property prior to move in.  And they show pre existing damage on a home.  I hope that psychology they really do take better care of the property because they know we have the pictures.  Thanks Steve!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Timothy, Something so easy and cost effective, you almost can't afford NOT to do it.

 

Hi Richard, I have a move in move checklist I use also, but I really like having the pictures.  Then there is no question at all should a problem arise.  I am envious that you are there in Hawaii.  I hear that it is an absolutely beautiful place to live!  I'd love to visit someday.  Aloha to you too!

 

Hi Bob and Carolin, How are you both today?  I agree that the pictures are the safest thing today.  You can't be too careful!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

I agree to do pictures, unitl recently I didn't, however I did do a very thorough walkthrough with the tenant and had a move in/ move out checklist.

Posted by Tatyana Sturm, Denver Realtor, GRI Denver/ Aurora CO Relocation Specialist (Exit Realty DTC) over 3 years ago

Hi Laura,  I have seen landlords wind up in court over a dispute and the ones that had pictures didn't have to say much.  The ones without them were absolutely scrambling. It was their word against the tenant's word. A picture is absolutelly worth a thousand words.

Valerie, I haven't always taken move in move out pictures.  But, several years ago I saw a couple of landlords get into a mess with some difficult tenants and they had a fit trying to recoop any of their money, because they had no way to prove their case. we all hope that we will never be in that situation and I think with 95% of tenants, we won't.

Diane, You brought up an excellent point!  Renters should be taking pictures ALSO - not just the landlord.  GREAT POINT!  You are SO RIGHT! Thanks for sharing!

 

 

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Excellent idea.  I'm new at this so I really like the tips!

Posted by Doug www.windsong.ws over 3 years ago

Hi Gene, As much documentation as possible is always prudent!  Keep up the GREAT JOB you're doing!

Hi Karen, Another GREAT POINT! You are absolutely right!  I make sure that my move in and move out pictures are dated.  I haven't always done that either.  But everything that is burned to CD has a date on it. I would love it if you send me your tenant move in move out form. I can compare it to what we use and maybe implement them together.  That would be great!  You can email it to sandyshoresmelbourne@hotmail.com.  Thanks ton, I sooo appreciate it!

Kara, A move in and move out walk through with the tenant is an excellent idea!  Thanks for pointing that out!  And I love the fact that as a renter you document everything on the way in and on the way out!  So smart of you! Keep up the great job!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

I haven't done this before with photos, but it is probably a good idea.  It seems like lately that the tenants are 2 extremes.  Either they move out and leave the place spic and span and get all or nearly all their deposit back.  The other tenant abandons the property and leaves it a wreck and loses all their deposit. 

Posted by Rob Arnold, metro Orlando full service, investor friendly & foreclosure Realtor (Sand Dollar Realty Group, Inc.) over 3 years ago

Sally and David, Well, as a landlady, it sounds like you completely covered every aspect of the move in, move out process. You are a SMART landlady. No amount of documentation is TOO much! Thanks for sharing and congrats to you for being so on the ball!


Hi Sheila, I have heard about the 10 day condition reports.  I give them a move in checklist that is blank and I tell them to move in, get situated, and fill out any areas of concern they have with the house in the first couple of weeks.  And then I tell them to call me with it.  If I don't hear back, I assume there are no problems, although I do follow up upon picking up their next month's rent.  Thanks for the feedback!

 

WOW Michelle - What an EXCELLENT IDEA! Having the tenant sign the photos!  I love that idea! Then there wouldn't be any question at all, would there?  I bet you don't have any disputes AT ALL doing it that way!  GREAT JOB!

I love being here on ACTIVE RAIN, because there are so many excellent ideas that come in from all over the country.  It is such a GREAT WAY of giving us better and more constructive ways of conducting our business!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Tammy, I love Michelle's idea also!  You're right it is a fantastic idea! 

Mary, You are so right - it is about documenting everything we do - too bad it has to come to this. And the majority of the time we are fortunate in that we don't have to use the documentation!

Hi Casey, For me the pictures are invaluable!  I agree that we should cover our bases with pictures and signed documentation!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Ryan,  I understand why you didn't do this with your brother moving in. However, you are much braver than I am...I don't care to rent to family or close long term friends. Much too close for comfort for me, and if something were to happen I don't want to be put in a bad situation with someone that I love.

Hey Miss Nancy, How are you today?  Great that you are able to pass this info to someone you know that can use it.  Thanks for sharing it. And I hope things are going well.

 

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

HI SANDY!

I've never taken pictures before and it makes so much sense, don't know why I haven't.  But, I can tell you that I will from now on.  We just had a tenant move out of one of our properties and I just know the doorbell was working and in good condition when they moved in.  Of course they said they didn't know what happened/it was always like that.

So, absolutely a good idea to take pictures.  Thanks for sharing!

Posted by YVETTE SMITH REALTOR IN WILLIAMSBURG VA WILLIAMSBURG VIRGINIA HOMES FOR SALE (LONG & FOSTER) over 3 years ago

Sandy, I don't but that is a great idea!  pippa

Posted by Pippa MAC, The Woodlands TX Real Estate Remax Real Estate Spring Texas Realtor (Remax Realtor, The Woodlands and Spring) over 3 years ago

Steven, I hate hearing the story about your management company inheriting an evcition with no documentation. It's impossible to prove anything without anything in the file. My broker has been in the business for 50 years and he deals primarily with investors and his own investment properties.  We get a call at least once a month from an owner or fellow realtor that wants him to handle their eviction for him. 99% of the time there is no move in documentation!  It puts the owner of the home in a terrible situation.

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Sandy

As a property manager I highly recommend using video. Shoot your video with your tenant present, right before they move in. Then shoot another with them present on move out. This to me provides one extra level of protection, because you not only have the property condition recorded but the tenants as well. With todays electronic devices available, whether it is a smart phone, IPOD, or IPAQ, you can have the videos on your hip, and show the client the move in video evidence if needed, and show then viewing it on the move out video while you are stating any new damages, or missing items. Of course you will have to get them to comply with the video recording, but they really shouldn't have any reason to decline. Of course there is always the ones who will.

Posted by Terry Stithem (Rural American Realty LLC) over 3 years ago

Sandy, I always take photos of my rentals before and after. It doesn't leave anything up to the imagination. Will serve the landlord in court so I highly recommend it.

Posted by Gena Riede, Real Estate Broker Sacramento CA Real Estate (916) 417-2699 (Riede Real Estate, Lic. 01310792) over 3 years ago

Hi Ray, Good idea - move in checklist to say everything is working properly.  However I find that sometimes it takes a couple of days or weeks for a problem to arise.  A couple of situations I've had arise over the years...on tenants moving into houses that had been vacant for at least a month.... the toilets started backing up the second day the tenant was in the house, even though we flushed them both before move in.  On another house, all the sinks and tubs started backing up a week after they moved in...and used the washer for the first time (didn't have a problem before this).  Another, the window fell out and to the ground 2 weeks after move in (we tried them all on move in).  So, I check everything myself and then give them a form and tell them to let me know what problems they have in the first couple of weeks there.  I have never lived in the house, so sometimes problems don't arise until you start living in the home and using everything. Thanks for the feedback!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Tatyana, I think you will find that photos are beneficial. Hopefully you will never need to use them - I haven't yet, but I know I will someday!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Doug, Welcome and best of luck to you!  Just make sure that you always plan for the worst case scenario, so that you are protected.  That way you'll be fine!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Rob, Isn't it funny?  You just never know what you're going to get in a tenant.  I have found a very, very high percentage are very good, hard working people. There are some bad apples out there too, though. And it's a numbers game...the more you rent to...the more chance you have of getting a difficult one.  I've had excellent tenants and I had one 3 months ago that left in the middle of the night (previously blogged about it) and left every single thing they owned in the house! The place was a mess! However, that tenant paid me rent every single month for over 4 years!  So go figure!  Take care and hang in there!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Yvette, Good luck on starting to take pictures in the future. I've heard the same thing in the past, I don't know what happened to it.  Document, document, document and pictures.  Best wishes to you!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Pippa, I think that alot of people that have never been put in a bad situation don't do it.  I have found that the owners and property managers that have needed them, but didn't have them, now take them.  Rather be safe than sorry!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Terry, Thanks for the info.  I have heard of people that use video and like it very much.  Sounds like ANOTHER GREAT IDEA. I would think that would give a landlord/property manager the highest level of protection possible.  EXCELLENT!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Gena,  I agree, photos are great. And Terry Stithem says that video is recommended.  I think they are both great ideas.  Thanks and take care of yourself!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

We take photographs, burn them onto a disk and give them to tenants or landlords we represent.

Posted by Ruthman Real Estate (Accessibility & The Power to Advise) over 3 years ago

Absolutely!! This is a no brainer!!

Posted by Betina Foreman-Realtor, C.N.E. selling homes in Lake Travis & central Austin! (512-771-6318 Austin Home Girls Realty) over 3 years ago

Ruthman Real Estate, I like to transfer them to disk and throw them in the house file.  Makes it easy to pass along to tenants and landlords, that way.  Keep up the good work!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Betina,   A no brainer to you, but I think that's it's important to get the word out to those that may not have thought about doing it or just aren't doing it right now.

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Sandy, I agree with you.  I just had a tenant move out and they said it was clean (to THEIR standards) and the new tenant moved in and said it was a mess.  I had the new ones take pictures of their concerns and it really helped with explaining to the other tenants why they didn't get all of their security deposit back.

Thanks,
Greg Adelman

Midwest Home Center LLC.
715-483-0012
612-735-4414 cell
612-395-5444 fax

 www.midwesthomecenter.com
 

Posted by Greg Adelman (Midwest Home Center) over 3 years ago

Hi Greg, Pictures are always worth their weight in gold.  Tenants perceptions are different. I don't think it's about the house being clean to the tenants standards.  Tenants need to know that we expect the property to come back to us the way in which we gave it to them, the day of move in.  And the pictures should justify exactly what that condition is. Thanks for sharing!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Great idea to take pictures.  Date stamp them, print and have tenants initial for extra protection

Posted by Jean Groesbeck Broker, CRS, e-PRO, ABR, ASP, CNE, IMS (Coldwell Banker Bain) over 3 years ago

Hi Jean, Karen Ann Martin pointed out that we must be sure that pictures have dates on them.  I agree.  I like the idea of having the tenant initial or sign them also.  GREAT IDEAS - thanks for the feedback!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

That is a very good policy.  I ends the discussion about whether there were holes in the wall when they moved in.

Posted by Randy L. Prothero - Hawaii REALTOR® (808) 384-5645 (Century 21 Liberty Homes ) over 3 years ago

Better yet - I've started doing videos.  A picture is worth a thousand words and a video - even more!  It's a great use for the flip video.

Posted by Tracy Santrock-Cary NC Realtor (Fonville Morisey/Santrock Realty Group, Inc. ) over 3 years ago

Hi Randy,  This would definitely end the discussion as to whether there were holes in the walls when they moved in.  Gosh, I hope that you don't get many properties back in that condition - OUCH!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Tracy, How are you today?  Terry Stithem also mentioned that videos are best.  I may very well have to shift to videos. I like the idea! That may be the first item on my Christmas list this year.  Thanks for sharing and taking the time to comment!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

This is definetly a good idea, I know some of us will have to use this at some point.  There are a lot of people that dont really care about the home, they dont own it someone else does.  I would suggest the video and have somewhere in the lease that the tennant agrees that the pictures are current.  This way you have everything covered.

 

 

Posted by Jason Fleming (Jason Fleming Agency INC) over 3 years ago

Great post, we have been using pictures for a while but love the idea of burning cd's for each unit, will come in handy

Posted by James Engel KW Beverly Hills (Keller Williams Realty Beverly Hills) over 3 years ago

If the tenant sees you taking these pictures ahead of time, they may think twice about taking care of the home too.  A lot of tenants just assume they'll get their deposit back and have no concern about what they, their kids, or their pets may do to a property.

 

Posted by Karen Rice | Lake Wallenpaupack Homes, Hideout & Masthope Real Estate For Sale (WEICHERT, REALTORS® Paupack Group ) over 3 years ago

Hi Jason, We have heard here several times that the combination of video and a move in move out checklist seem to be the ideal scenario in documenting the house.  Yes, either the video must be date stamped or the pictures we take must be date stamped - some have advised that pictures be taken and dated and signed on the back by the tenant.  I would hesitate to incorporate a statement in the lease itself that the pictures are current, because the question could come up, what pictures? perhaps there are more than one set...that argument could go on and on...don't leave any room for question, at all!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi James. If I burn the pictures to CD, then I can delete them from my camera, throw the CD in the house file and am not sorting through camera disks a year later, trying to find them.  Take care!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

I do now.  My last tenants that moved out took the carpet and the cabinets with them when they moved. 

Posted by Robert W. Bowen (Equity Real Estate) over 3 years ago

Hi Karen, I have never had a tenant question me about taking move in pictures. I tell them exactly what I'm doing, and some tell me they'll do the same thing.  I tell them it is for their protection and mine, and this way there is not a question on move out as to what condition the home actually was in!  I know some landlords that have never, ever, ever given a security deposit back to a tenant, no matter what. I hate that and think it gives landlords a bad name.  If we get the house back in the condition we gave it to the tenant and there is no damage or no rent owed, minus normal wear and tear, then they are due their deposit back.

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Sandy ~ My family is super cool, so there are no worries about things going bad. Everything is insured that could go wrong. With that said, there are a lot of families that I know wouldn't work.

Posted by Ryan Martin - Bellingham Commercial RE Broker (Windermere Real Estate / Whatcom Inc.) over 3 years ago

Robert, OH NO YOUR COMMENT ABSOLUTELY SHOCKED ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  YOUR LAST TENANT TOOK THE CARPET AND THE CABINETS - THAT'S HORRIBLE!!!!!!!!!!!!!  In 12 years I've never had anything like that happen!  OH NO!  I suppose you have to take the good with the bad - boy, that's bad!  I feel awful for you! Hang in there, I hope you know those people are the minority - so few of them, compared to the number of good ones! Take care! Ugh!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Ryan, I am so glad to hear that your family is super cool, so you have no concerns about renting to your brother.  Best wishes to you and count your blessings for having a wonderful family! Take care of yourself!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Sandy ~ Thank you very much and I do. Most families that I know are pretty dysfunction and I appreciate my family everyday for being so wonderful.

Posted by Ryan Martin - Bellingham Commercial RE Broker (Windermere Real Estate / Whatcom Inc.) over 3 years ago

I take photos for all rentals especially the before and after-not all the time. For furnished rentals & seasonal rentals I take of the room and details of furniture and items. I also have an apartment building 6 units, which in the past 3 yrs I had to deal with 2 evictions and l when they left, it was a mess. The judge awarded us damages in the 1st case, she was trying to deny things and the 2nd one he did not appear. Definitely I recommend before and after photos and also an inspection sheet for move-in & move-outs. As a tenant when I rented I also took before and after photos, just in case.

Posted by Eva Aliaga - Delray Beach Real Estate & Boca Raton Homes for Sale (Keller Williams Realty Boca Raton) over 3 years ago

Ryan,  You are correct in that there are many dysfuntional families out there - sometimes you just don't want to mix business and money with family and long term friends.  I have seen it destroy relationshios.  So glad to hear that you appreciate your family everyday for being so wonderful!  How truly blessed that you are!  You are one lucky man!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Eva,  How are things down there in Boca?  I lived in Deerfield Beach from 1968 to 1975, then we moved up here to Melbourne. It sounds like you certainly make sure that all bases are covered. So very smart of you!  I don't deal in furnished units, and don't think I would care to.  That must get really hairy sometimes.  Kudos to you!  I haven't yet been to court with a tenant, but know someday I will. I know many others that have and it wasn't very pretty.  Keep up the great job! 

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Sandy, timely post as we just moved into the property management arena this year.  We do try to get "before and after" photos and send them to the owner.

Posted by Kris Kombrink ~ The Kombrink Team (RE/MAX Excels - Chicago's Western Suburbs) over 3 years ago

Hi Matt, So glad the timing is perfect for you!  Alot of companies have shifted to property management, in response to the change in our markets.  Best of luck to you and take care.  Thanks for the feedback!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

We, generally, try to take pics when it is vacant.  Those are the "move in" pics.  Plus those pictures are posted on our website.  Each of our vacant properties has it's own page where interior shots are posted.  It seems to help when applicants have seen "inside" the properties.  I have rented many properties without them every sitting foot inside the property.  Many are from out of town and do not have the luxury of coming to town for a "House Hunting Trip."  I have had to use my pics...It has avoided what could have been a "silly" legal battle.  The pics can kind of take the wind out of their sail if they are disputing the condition of the property.  I hav been putting them in a file on my computer so that I can load them at any time to the website as vacancies occur.  I can foresee having a cd file some day.  Thanks for the great reminder to TAKE THOSE PICTURES.

Kim, Cozy Home Rental  Topeka  Ks  cozyhomerental.com

Posted by Move In/Out pics over 3 years ago

Hi Sandy, I have received lots of inquires for seasonal but most people want 2 monthand not the 4 months minimum stay, its been slow for full seasonal inquires but I may have a pending for my listing in Century Village Boca. Well, yes I have had to see a judge about evictions, hope not to do it again. Evidence is key, be nice to the judge and hope for the best. Trying to collect is a different story.

Posted by Eva Aliaga - Delray Beach Real Estate & Boca Raton Homes for Sale (Keller Williams Realty Boca Raton) over 3 years ago

Not only do we do that but we have the tenants write in their own words an account of the property and e-mail it to us, that way they can take their time and we go back and forth to have great detail so at the end we have at least two pages to show them what they thought and they have any concerns we take care o fat the start of the lease.

Posted by Charles Stallions Real Estate 800-309-3414 Pensacola, Fl. over 3 years ago

Hi Kim,  I would imagine it would be a great benefit to post the inside pictures on your website to help rent the properties...just like homes for sale.  Pictures are great for avoiding "silly legal" battles.  I agree the that it does take the wind out of the difficult tenant's sails when they find out that you have pictures. Sounds like you are on top of it, doing a GREAT job! Keep up the thorough work!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Eva, I especially don't care to do seasonal rentals at all. I wouldn't care for the turnover rate on them.  Most of my tenants have been with me for over 4 years, and I like it that way.  As a landlord, I don't go to court for the money owed me (if any) because it can drag out an eviction for 2-4 months, then they owe me that much more money, and the only thing the judge can provide me with is a judgement. My theory is, if they can't pay me the rent to keep their roof over their head then how or why are they going to pay a judgement after they are long gone?  I seldom see judgements to other landlords paid.  I can have them out, the house clean and rerented in the time it takes me to mess with all that.

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Sandy,

You are one smart lady.  I have not done rental management but may in the future.  I think any evidence you can document of before and after condition will only benefit you should you come to a disagreement with the current tenant or vacating tenant over their cleaning deposit.

Posted by Sherry Lee Cox (Keller Williams Realty North County) (Keller Williams Realty North County) over 3 years ago

Hi Charles, I hadn't heard of doing that before -interesting.  Thanks for the feedback!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Another great use for photos is for a record of your own personal property for insurance purposes. Grab you digicamera and go wild, throw the pics on a CD and store said CD off site and hope you never need it. I do this about twice a year.

Posted by Ron Tiller (Five Star Real Estate - Grand rapids MI) over 3 years ago

Hi sherry, Thanks for the compliment. I think you live and you learn.  And I have made my own fair share of mistakes and I have seen many landlords make theirs two. ALthough I have never had to use pictures, I know I will one day.  I try not to make the same mistake twice or try not to make some of the same mistakes I have seen other landlords make.

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Ron, GREAT POINT! I agree with you. I have all of my personal items inventoried and photos of all of them.  Here in Florida you can't be careful enough because you don't know when a tropical storm or hurricane is coming.  So we're always ready. Thanks for sharing!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Sandy,

Taking these pictures will help sort out any type of dispute should it arise. It actually ought to be part of the lease file if you ask me. Yet I understand it isn't done all that often.

Posted by Esko Kiuru over 3 years ago

Yes, absolutely - we take photos, conduct an inspection and have a tenant sign-off acknowledging the condition.

Posted by Ryan Shaughnessy, Broker/Attorney - Your Lafayette Square Real Estate Partner (PREA Signature Realty - www.preasignaturerealty.com) over 3 years ago

Esko, Agreed. Pictures are great and for me they do become a part of the lease file and should for everyone fro the protection of the landlord and the tenant.  Thanks for sharing!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

Hi Ryan, It sounds like you cover all bases.  Perfect - someday it will definitely pay off for you should you need it. Keep up the great job!

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

I do for client rentals, but for some reason don't tend to on my own.  I should really change that though.  Its not hard to do and could easily prevent problems down the road.  Thanks

Posted by Glen Mitchell Broker, CDPE, Santa Cruz, San Mateo, Monterey, San Francisco, Maui (RE/MAX Westlake) over 3 years ago

Oh Glen, You're brave. I know that sometimee we tend to our customers better than we tend to ourselves. Definitely not a good thing. Just take the extra time to do your own too. Take care1

Posted by Sandy Shores - Melbourne FL Real Estate ,Realtor®, M & M Real Estate Inc. (Brevard County Real Estate/ Melbourne & Palm Bay Real Estate) over 3 years ago

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